Privacy Policy

Who we are

Our website address is: https://owlsdoorsandwindows.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

https://owlsdoorsandwindows.co m/? are committed to protecting and respecting any personal information that you provide to us. Your privacy is very important to us. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

We aim to always respect your data protection rights in compliance with the latest Data

Protection Laws, including the GDPR. By using Our Site and/or registering with us, you are agreeing to the terms of this Policy.

About https://owlsdoorsandwindows.co m/?

Our Approach to Managing Personal Information

This privacy policy sets out how we collect, use and protect any information that you give us when you use our website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identifled, you can be assured that it will only be used in accordance with this privacy policy.

We respect your privacy and so promise to:

  • Use your personal information to only provide you with information or service you have requested
  • Keep your data safe, secure and process it in a secure way
  • Assist you to change your mind at any time about the communications you have registered

to receive

Why do we collect, use and process your personal information?

We need to collect data and personal information from you to

provide you with the information and services you request from us.

What information do we collect?

We may collect the following information; Contact details including;

• • • • • • • • • Name

Email address Postal Address Phone number Job title Company name Company address

Payment details

Curriculum Vitae if you apply for a job with us

We will share it

permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and provide an opt-out option.

only use your personal information for the purposes you have permitted and we will not for marketing purposes outside of https://owlsdoorsandwindows.co m/? unless you have given us

06/11/2024 – On behalf of OGW Ltd T/A OGW LTD(GDPR COMPIANCE)

Every time you visit our website, we may also automatically collect the following information:

  • Technical information, including:
  • The Internet Protocol (IP) address used to connect your computer to the Internet
  • Browser type and version
  • Log in details to our website
  • Time zone settings
  • Browser plug-in types and versions
  • Operating systems and platforms, etc
  • Referrer information such as what keywords searched for and what website referred you to

ours

  • Visit information, including; Uniform Resource Locators (URLs) of the websites that you

came through to our website and which pages you visited (including date and time); our website page response times, download errors, length of visits to pages, visit

duration, page interaction information and methods used to exit our site

What we do with the personal information we collect?

We require personal information to process your requests and provide you with a better service. In particular for the following reasons:

  • For the performance of your contract with us and the provision of our services to you
  • Internal record keeping
  • Process payments
  • Improve our products and services
  • To comply with a legal obligation, we have
  • For establishing, exercising or defending legal claims
  • Processing job applications
  • Send marketing emails about our services, new products, offers, updates about Gloss or

other information which we think you may flnd interesting

We are the sole owners of the information collected on this site and only we have access to the

information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.

Where your information is stored

Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below.

Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.

Your personal information may be copied or transferred by us or our trusted third party data processors outside of the EU. We take steps that, in the event your personal information is stored outside the EU that controls are in place to protect in accordance EU and UK data protection and privacy regulations.

Security and storage of personal information

06/11/2024 – On behalf of OGW Ltd T/A OGW LTD(GDPR COMPIANCE)

When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.

If you provide payment information, we create payment instructions and pass them to our payment gateway provider in a secure manner. We do not retain your payment details.

To prevent unauthorized access, maintain data accuracy and ensure the correct usage of

information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf.

How long will we keep your personal information?

Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you.

Should you wish for us to remove your data at any time please contact

Your rights

Under GDPR regulations, you have rights regarding your personal information we retain. Please email https://owlsdoorsandwindows.co m/? with requests regarding any or all of your rights.

The right to be informed – We inform you about how we manage your information in our Privacy Policy

The right of access – You are entitled to know what information we have regarding you

The right to rectiflcation – You are entitled to have the information regarding you corrected if it is inaccurate or incomplete

The right to erasure – You have the right to request we remove your personal information

The right to restrict processing – You have the right to block or suppress processing of your information we manage

The right to data portability – You are able to transfer or copy your

information from one IT environment to another, safely and securely

The right to object – You may object to how we manage your information by contacting us

Rights in relation to automated decision making and proflling -You have the right not to be a subject of a decision based on automated processing

Further information can be found on the Information Commissioner’s Office website.

Third Parties

Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. You can read Google’s privacy policy

here: https://policies.google.com/privac y

Please note that this statement does not apply to the processing of personal information on behalf of, and subject to, the instructions of third parties, such as other service providers, marketing 07/04/2025 On behalf of OGW Ltd T/A OGW LTD(GDPR COMPIANCE)

partners, or corporate customers. For information on third party policies, please refer to their own websites for their company privacy policy.

Controlling your personal information

You have the right under EU regulation to see what information we hold about you. If you want to exercise this right, please make an application to us in writing or contact us by email with a request regarding any or all of your rights.

We may ask you to provide us with sufficient information so that we can be sure of your identity.

We hope you will beneflt from all the communications we send to you, but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind please contact us!

If we do not hear from you, we will assume that the information you provide to us is accurate and up- to-date and that you are happy for us to continue to use the

information to send you any communications you have requested.

Other Websites

If you follow a link from our site to another this Privacy Policy will no longer apply. We are not responsible for the personal information handling practices of any third party sites.

We do encourage you to read the Privacy Policy of all websites that you visit.

Cookies

For the same reason, we may obtain information about your

general internet usage by using a cookie flle which is stored on the hard drive of your computer. “Cookies” are data flles that are placed on your device or computer and often include an anonymous unique identifler. For more information about cookies, and how to disable cookies, visit http:// allaboutcookies.org.

Cookies, which are small text flles, contain information that is transferred to your computer’s hard drive. They help us to improve Our Site and to deliver a better and more personalised service.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

The website uses 3rd party cookies to improve the experience for users on our website. We use the following 3rd party cookies:

Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Changes to our Privacy Policy We may change this policy to

meet regulatory requirements and

ensure best practice. All changes to this policy will be published on this page. Please check this page from time to time to ensure that you remain happy.

– On behalf of OGW Ltd T/A OGW LTD(GDPR COMPIANCE)

AUDITED AND UPDATED ON 07/04/2025